TLDR Product Management 2024-03-12

Identity verification (IDV) isn’t a one-size-fits-all process. This is especially true when you’re onboarding users and businesses throughout the world.

Product teams need to work cross-functionally if they want to build a global IDV program that meets business requirements for expansion, complies with local regulations, and offers users a seamless onboarding experience.

Get this free ebook by Persona to learn how to:

• Factor for variation in fraud trends and regulations across geographies,
• Collect identity credentials from various sources, and
• Validate & verify the information you’ve collected.

Download now 👉The global guide to identity verification

Rich Mironov's "count the digits" method helps product managers quickly prioritize suggestions by estimating their financial impact, streamlining focus on high-value opportunities, and aligning with strategic goals for efficient decision-making.

Many product leaders struggle to recall examples of ideas explored in discovery but ultimately rejected. This suggests a fundamental misunderstanding of the role of discovery in product development, prompting the need for clarification on the definitions of discovery and delivery to emphasize the importance of assessing whether a solution should be built at all.

This model of team effectiveness highlights the importance of distributing time and energy effectively. It shows how small improvements in high-leverage areas can significantly impact team efficacy. Discussions solely focused on productivity may miss key factors such as decision-making and team dynamics. This can have a compounding effect on success or failure.

A 7-year Google veteran reveals how the company's open culture was dismantled, impacting its products and AI strategy. They highlight issues such as a lack of a psychologically safe environment and an absence of public accountability for leadership, contributing to strategic misalignments.

Reddit’s upcoming IPO, projected at a $6.5B valuation, raises concerns due to the company’s financial losses, exploitative practices regarding user-generated content, and the broader negative impact of generative AI on online creativity and diversity. It reflects a trend of platforms prioritizing algorithms over human-generated content and quality.

Having a clear and focused understanding of your product's purpose and target audience, as well as knowing what it is not and whom it does not serve, can significantly impact its success. This clarity can act as a superpower, potentially making or breaking the product.

To enhance the effectiveness of onboarding emails, consider concentrating on a single feature daily, starting with your standout features, sending emails daily throughout the onboarding phase, and incorporating both textual and visual elements. These strategies can significantly improve the onboarding experience and results.

As a PM you know that offering customers self-service analytics makes your SaaS product stickier. But that doesn’t mean your devs can do it all themselves. As reporting complaints and requests pile up, do you keep going at it in DIY mode? Read this guide by Qrvey to compare the tradeoffs of building vs. buying embedded analytics for SaaS. Download the PDF

The shift towards efficiency in software companies is leading to increased profitability and complexities in evaluating free cash flow margins. Factors influencing FCF include stock-based compensation, net working capital changes, and capital expenditures. It is important that investors scrutinize these metrics for a comprehensive assessment of a cloud business' profitability.

Luck includes the networks you build, your receptivity to new chances, and your readiness to both offer and accept help. To foster your own luck, communicate your goals, remain open to new paths, be mindful of the impressions you create, engage with curiosity and a spirit of exploration, and break free from habitual patterns.

AI models reflect the culture of the companies that created them and the product-market fit they're aiming for.

Get an inside look at the first six weeks of onboarding as a new CP(T)O.