Last updated February 19, 202
TLDR Media, LLC respects your privacy and values your trust. This Privacy Policy (“Policy”) describes how we collect and use your information and explains your rights and options. This Policy applies to these services (which we call the “Services” in this Policy):
This Policy is grouped into these sections:
We encourage you to read this Policy carefully. If you have questions, please contact us at support@tldr.tech.
(a) Who we are
TLDR Media, LLC (“TLDR,” “we”, “our” or “us”) operates the Services. This Policy supplements and is governed by our Terms of Service (“Terms”). Capitalized terms used but not defined in this Policy are defined in our Terms. The Terms describe how the Services work in general and its conditions and requirements of use.
(b) When this Policy applies
This Policy applies when you use the Services, effective as of the Last Updated date above. By using or accessing the Services, you signify that you have read, understand and agree to be bound by this Policy and the Terms.
Because the Services change often, this Policy may change over time. Anytime we modify the Policy, we will post a revised version on the Services and update the Last Updated date above. If you have given us your contact information, we will notify you before any material changes take effect, so you have time to review them.
Certain parts of the Services work differently, and some information falls outside this Policy:
The Services operates from the United States, but this Policy applies worldwide. Our practices generally do not differ based on your location, but your rights and choices depend in part on the law where you live. For example, you may have rights under: (1) “GDPR”: implementations of the Data Protection Act 2018 and the General Data Protection Regulation (EU) 2016/679; or (2) “CCPA”: the California Consumer Privacy Act, as amended.
As a result, certain sections of this Policy apply to you only if you reside in a particular location:
Residents of jurisdictions where GDPR applies – such as U.K., EU and Swiss residents – should consult the Rights under GDPR and International Data Transfers sections.
Residents of Mexico should consult the Aviso de Privacidad addendum.
Canadian residents should consult the Canadian users section.
California residents should consult the Rights under California law section. If you reside in a U.S. jurisdiction that has enacted a data privacy law similar to CCPA or GDPR, we extend the same rights CCPA grants to California residents to you, except where we specify otherwise.
If those sections apply to you, they override any contrary descriptions elsewhere in the Policy as they relate to you. Please contact us at support@tldr.tech if you have questions about your rights under other data privacy laws.
You may use the Services without providing any information about yourself. However, to use some aspects of the Services, we will need information about you, such as if you:
Information you provide may include your name or email address (“personal identifiers”).
We generally don’t collect (or want!) your sensitive information, and we strive to limit the amount of sensitive personal information we collect.
For instance, make a purchase through our Services, your payment information, like your full credit card number and any payment-related security information, is only collected and processed by our payment processor.
In the event you provide sensitive personal information to us, we use it only for our operational business purposes, and we do not disclose it to others for any other purpose.
As you use the Services, cookies and other technology we use will generate technical data about which features you use, how you use them and the devices you use to access our services. This information may include:
We infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics (“inferences”).
We use each of the categories of personal information described above for the following business and commercial purposes. The activities below can involve outside companies, agents or contractors (“service providers”) to whom we disclose your information for these purposes (discussed further below in Section 4).
We rely on the following purposes to collect and use your information as described in this Policy:
Since our goal is to help you discover great products, content and services, the principal reason we disclose your information is to enhance your experience of the Services and present relevant content to you. This section describes how and why we exchange personal information with service providers and third parties. It also describes exchanges made for certain purposes, like advertising, legal reasons and consensual direct marketing. We also disclose deidentified and/or anonymized data for these purposes.
Our corporate affiliates may access your information for the purposes listed here, always in accordance with the terms of this Policy.
In addition to the use of trackers described above, we contract with service providers to fulfill certain functionality and features of the Services, including payment processing, email and hosting services, software development, shipping and fulfillment, data management, and administration of contests and other promotions.
We may disclose information about you, such as Personal Identifiers, Commercial Information, Internet Activity and Device Information, to service providers as necessary for them to perform their services. Service providers are not permitted to use information about you for any other purpose. In the past twelve (12) months, we have disclosed these types of information to the following types of service providers:
We sometimes allow service providers to use aggregated or deidentified information for other purposes, in accordance with applicable laws.
We share information with advertising partners to make the advertising presented to you on the Services more relevant to you. We also market the Services to you through ads facilitated by marketing vendors.
In the past twelve months, we have shared these categories of personal information with third parties to personalize advertising:
Finally, we may disclose personal information:
We may periodically ask for your consent to disclose your information to third parties.
We retain your information only as long as we need it for the purposes described under How we use information, except when longer retention is required by our compliance policies and efforts toward applicable legal, tax, accounting and regulatory requirements.
How long we need information for those purposes varies by category, and even within categories. These retention determinations always consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from its unauthorized use or disclosure, whether we can achieve those purposes without using the personal information.
For example, we delete some Internet Activity at some soon as you exit the Services, whereas we may retain records of your orders for services and products for several years as required by law or contract, such as agreements with our payment processors or under our accounting standards.
We want you to be in control of your information, so we want to remind you of the following options and tools available to you:
1. Lawful bases
If we are aware that you reside in a GDPR jurisdiction, we only collect, use or share information about you when we have a valid reason. This is called a “lawful basis.” Our lawful bases generally map to the Purposes above, but specifically include:
We have a legitimate interest in gathering and processing personal data, for example: (1) to ensure that our networks and information are secure; (2) to administer and generally conduct our business; (3) to prevent fraud; and (4) to conduct our marketing activities.
For GDPR purposes, the data controller is TLDR Media, LLC at 210 ARKANSAS ST UNIT TH4 SAN FRANCISCO, CA, 94107, USA
ii. GDPR rights
Depending on your jurisdiction’s enactment of GDPR, you may have these rights:
We do not charge for access to your personal data or to exercise any of the other rights. However, we may refuse to comply with your request or charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
This subsection applies to you only if you reside in Canada. To exercise these rights, please contact us via email at support@tldr.tech.
Canadian residents have the right to request access to your Personal Information and request the correction of your Personal Information, subject to limited exceptions set out in applicable laws.
You may also withdraw your consent to the collection, use and disclosure of Personal Information at any time, subject to legal or contractual restrictions. Withdrawal of your consent may affect our ability to continue to provide you with the Services that you have or would like to receive because the continued use and disclosure of your Personal Information is a necessary part of making the product or service available to you
This subsection applies to you only if you reside in Mexico.
Mexican residents the Aviso de Privacidad addendum below applies to you. It includes your ARCO rights and the mechanisms to limit the processing of your personal data as well as to revoke your consent, among other applicable matters with respect to your data privacy rights.
If you reside outside the United States, we transfer information about you for processing in the United States. By providing your information to us, you consent to the processing of the information in the United States. The transfer of this information to the United States is necessary for the performance of our contract for use of the Services.
When we transfer personal data subject to GDPR outside of TLDR, we use standard contract clauses approved by the EU for this purpose, or another appropriate transfer mechanism.
Note that U.S. law is not equivalent to GDPR. As of the Last Updated date above, the U.S. has not been deemed an “adequate” jurisdiction under GDPR for the purposes of international data transfers. However, the EU and the U.S. are negotiating the terms of an adequacy determination that may go into effect in the years to come.
This subsection applies to you only if you reside in California or another U.S. state where applicable law provides for some or all of these rights, including any analogous rights. Except as noted in this subsection, we extend these California rights to residents of those other U.S. states regardless of whether applicable law in those states includes all of these rights.
1. Rights under CCPA
The California Consumer Privacy Act (“CCPA”) provides California consumers with additional rights regarding their personal information (as defined in CCPA).
The categories of personal information we collect depend on how you use the Services. They’re generally described in Information We Collect. See Purposes for a general description of the reasons we collect information. For clarity, we have collected personal information for these CCPA categories of business and commercial purposes in the last twelve months:
The categories of third parties to whom we disclose and sell or share personal information are under for personalized ads and with your consent or at your request above. The disclosures under Purposes describe with business purpose or commercial purpose for those disclosures of information.
Under CCPA, California consumers have the following rights:
You have the right to request that we disclose, correct and delete personal information about you that we have collected. Your right to know includes the personal information we have sold or shared or disclosed for a business purpose or a commercial purpose. Finally, we may deny deletion requests, in whole or in part, with respect to information we reasonably need to:
You also have the right to direct us (1) not to share or sell your personal information and (2) limit our disclosure and use of your sensitive personal information to purposes necessary to provide the Services to you.
To opt out of the sharing of your information, please use our Our Opt-Out Request Form or the ‘Do Not / Share My Personal Information’ link on our homepage. Because we do not maintain user accounts or other means of permanently logging your opt-out, your opt-out will be specific to the browser or device where you clicked ‘Do Not Sell/Share’ and will last until you clear your cookies (or local storage in apps) on that browser or device.
We do not currently offer a mechanism to exercise the right to limit our disclosure of sensitive personal information, as we limit our use of any sensitive information to the purposes you consented to. As of the Last Updated date, we have no knowledge of any use of personal information we collect from individuals under the age of 16 for ‘sale’ or ‘sharing’ purposes.
CCPA prohibits us from discriminating against you if you exercise rights under CCPA, except when you opted into a financial incentive involving certain of your personal information, and subsequently restrict our use of that personal information through a CCPA rights request.
The Services are designed to automatically recognize and honor any global opt-out preference signal sent from a California IP address through browser or device settings, provided the signal complies with CCPA’s requirements. Our goal is for the Services to automatically respond to compliant signals by opting California residents out of any sharing or sale of their data in a frictionless manner.
Please contact us at support@tldr.tech if you believe the Services collected or processed your information in a manner inconsistent with your opt-out preference signal.
To submit a CCPA request relating to the foregoing rights, please use our Our Opt-Out Request Form or contact support@tldr.tech with “California Privacy Rights Request” in the subject line. The process described under Requesting information generally applies to requests to exercise CCPA rights. However, in addition:
We will acknowledge your request within 10 days, and our goal is to fulfill your request within 45 days. However, we may you that we will require up to 45 further days to fulfill your request, along with an explanation of why our response is delayed.
ii. Other California law
Because we only give your information to third parties for direct marketing purposes with your consent, and always allow you to opt out of direct marketing communications after opting in, we believe we are not currently required to comply with California Civil Code Section 1798.83.
1. Submitting requests
To exercise any of these rights, use Our Opt-Out Request Form or contact us at support@tldr.tech. Your request must:
ii. Verifying requests
We verify requests by first confirming the source of the request and then by matching the information submitted to the information we maintain. If your request is unclear or we are unable to authenticate your identity, we will respond with direction on how to remedy the deficiencies, in accordance with law that applies to you. If we cannot verify the identity of the individual making the request, we may deny it, in full or in part.
iii. Responses to requests
We will respond to your request as quickly as we can, taking into account the nature of your request and the volume of pending requests. We will always respond in accordance with any deadlines or requirements specified by the laws that apply to you.
At times, we may be unable to provide responsive personal information. For example:
We reserve the right to retain an archive of any deleted information, to the extent permitted by law. We may also retain deidentified or aggregate data derived from information about you.
TLDR has implemented technical, administrative and physical security measures to protect your information from unauthorized access, use or disclosure. Still, no data transmission over the Internet is 100% secure, so we cannot guarantee or warrant the security of any information you provide, and you do so at your own risk. We cannot promise that your information will remain absolutely secure in all circumstances. We are not responsible for the circumvention of any privacy settings or security measures we may provide.
The Services are intended for adult users. We do not knowingly collect information from anyone under the age of majority in their jurisdiction (such as 16 in the UK or 18 in Mexico), and we do not share or sell information about anyone under 16 without affirmative authorization. If we learn that we have collected information from a child under age 16, we will delete that information as quickly as possible.
Some areas of the Services contain links to third-party websites, resources and advertisers. These third parties are not part of the Services. We do not control (and are not responsible for) third party content or privacy practices. Information you provide to them is not covered by this Policy. These third parties have their own policies and practices about data, which may include what information they share with us, your rights and choices on their services and devices, and where they store information. We encourage you to familiarize yourself with their privacy policies and terms of use.
If you have any questions or feedback about this Policy, email us at support@tldr.tech or write to us at:
TLDR Media, LLC
210 ARKANSAS ST, UNIT TH4
SAN FRANCISCO, CA, 94107
USA
The following Privacy Notice is applicable for Mexican consumers.
AVISO DE PRIVACIDAD
I. Identidad y Domicilio del Responsable.
TLDR Media, LLC ("TLDR") con domicilio en 210 ARKANSAS ST UNIT TH4, SAN FRANCISCO, CA, 94107, Estados Unidos de América (el "Domicilio") es el responsable del tratamiento de sus datos personales, incluyendo los financieros o patrimoniales y los datos personales sensibles, por lo que, en términos de la Ley Federal de Protección de Datos Personales en Posesión de los Particulares, su Reglamento y demás disposiciones aplicables (en adelante la "Ley de Protección de Datos Personales"), ponemos a su disposición el presente aviso de privacidad (el "Aviso").
El presente Aviso establece los términos y condiciones bajo los cuales TLDR obtendrá, almacenará, utilizará, divulgará y, en su caso, transferirá (el "Tratamiento") los datos personales de los usuarios de la plataforma educativa en línea de TLDR (cada uno de ellos un "Titular") que se entreguen a TLDR, así como los que se generen como consecuencia de los servicios educativos en línea que prestamos (los "Servicios").
Este Aviso es aplicable a TLDR y sus empresas controladoras, filiales y/o subsidiarias (conjuntamente las "Partes Relacionadas"), y a los encargados y terceros que realicen cualquier Tratamiento de datos personales en nuestro nombre, incluyendo datos personales financieros, patrimoniales y sensibles.
II. Datos Personales que Trataremos.
Trataremos los datos personales que nos envíe directamente a través de nuestros Servicios, a través de tecnologías pasivas integradas en nuestros Servicios o a través de terceros.
Su información y datos personales los recibiremos directamente de usted cuando se suscriba a nuestros boletines de noticias o a un podcast, cuando solicite alguno de nuestros productos, cuando compre mercancía, cuando responda a las preguntas de una encuesta o cuando utilice algún método distinto de envío de información.
Los datos personales que Trataremos para prestarle nuestros Servicios son los siguientes: Nombre, correo electrónico, domicilio y teléfono.
Nombre, correo electrónico, domicilio y teléfono. Las direcciones de envío y facturación, datos de su tarjeta de crédito y fecha de expiración.
Datos Personales que puede elegir proporcionar o no según lo especificado en nuestros Servicios: edad, sexo, cargo y función, industria e información del empleador.
También, Tratamos los siguientes datos personales considerados como sensibles: raza/etnia. Los Servicios también recolectan pasivamente datos personales e información anonimizada, incluso a través de terceros. Utilizamos etiquetas de píxel, cookies y/u otras tecnologías similares para recolectar estos datos. No utilizamos ninguna de estas tecnologías para realizar publicidad dirigida en línea. Los tipos de datos personales recolectados de forma pasiva a través de los Servicios son los siguientes relativos a sus dispositivos: modelo de dispositivo, sistema operativo, tipo de navegador, identificador único del dispositivo, dirección IP, número de teléfono móvil, operador de red móvil, ubicación e instalaciones de aplicaciones.
Tenga en cuenta también que la mayoría de los navegadores web aceptan automáticamente las cookies y otras tecnologías de seguimiento, pero si lo prefiere, puede editar las opciones de su navegador para bloquearlas. Los visitantes de los Servicios que deshabiliten las cookies podrán navegar por la mayoría de las áreas de los Servicios, pero algunas características pueden no funcionar. Puede encontrar más información sobre cómo cambiar la configuración de las cookies de su navegador en www.allaboutcookies.org. Adicionalmente, le informamos que los Servicios no reconocen actualmente las configuraciones o tecnologías "No Rastrear".
III. Finalidades del Tratamiento de sus Datos Personales.
Utilizamos sus datos personales para las siguientes finalidades generales y comerciales que son necesarias para dar cumplimiento a la relación jurídica que tenemos con usted:
Utilizamos sistemas manuales y automatizados (aprendizaje automático e inteligencia artificial) para: analizar los datos personales y la información anonimizada con el fin de mejorar nuestros Servicios; personalizar su experiencia; automatizar determinados aspectos de los Servicios; agregar y anonimizar información; proporcionarle determinadas funciones; y proteger la seguridad de nuestros Servicios.
Tratamos sus datos personales para las siguientes finalidades secundarias: (i) para fines de comunicaciones de marketing. Siempre puede optar por no recibir comunicaciones de marketing de TLDR siguiendo las instrucciones para darse de baja que se indican en nuestras comunicaciones; y (ii) para notificar cambios y actualizaciones de nuestros Servicios.
IV. Transferencias de Datos Personales.
No vendemos, ni comercializamos ni compartimos sus datos personales con terceros para fines de mercadotecnia, y no revelamos información financiera o patrimonial que forme parte de sus datos personales, en ningún caso, a menos que usted solicite o autorice que lo hagamos.
Podremos transferir sus datos personales a nuestras subsidiarias o entidades afiliadas que operan bajo nuestros mismos procesos y políticas internas. Cualquier dato personal proporcionado a nuestras subsidiarias o afiliadas será tratado por dichas subsidiarias y afiliadas de conformidad con los términos de este Aviso. Utilizamos procesadores de pago de terceros para cualquier compra que realice a través de los Servicios. Usted puede leer más sobre cómo Stripe utiliza sus datos personales aquí: https://stripe.com/privacy.
Tenga en cuenta que no tenemos acceso a ningún dato personal, incluidos los números de tarjetas de crédito u otra información financiera, que usted proporcione a estos procesadores de pago. Este Aviso no es aplicable a ellos, y no aceptamos ninguna responsabilidad por sus políticas. Le recomendamos que revise las políticas y/o avisos de privacidad de estos proveedores externos. Como parte de nuestras actividades, participamos en acuerdos de co-branding o co-promoción con terceros en virtud de los cuales compartimos datos personales con dichos terceros ("Empresas Asociadas").
Nuestros acuerdos con las Empresas Asociadas consisten en proporcionarles a dichas Empresas Asociadas una URL y una página de registro de clientes con marca compartida o con etiqueta privada de las Empresas Asociadas, y las Empresas Asociadas distribuyen y promocionan la URL entre sus clientes.
Una Empresa Asociada puede tener acceso a los datos personales que recolectamos de sus clientes. Como resultado, si usted se registra en los Servicios a través de una Empresa Asociada, podemos proporcionar sus datos personales a la Empresa Asociada. No controlamos las prácticas de privacidad de estas Empresas Asociadas y le recomendamos que revise sus políticas y avisos de privacidad.
V. Mecanismos para Limitar el Tratamiento de sus Datos Personales.
Usted podrá limitar el uso y divulgación de sus datos personales para que dejen de ser tratados por TLDR, enviando un correo al siguiente correo electrónico support@tldr.tech. La solicitud para limitar el uso o divulgación de los datos personales deberá contener lo siguiente:
El nombre del Titular, dirección y correo electrónico para comunicar la respuesta a su solicitud.
El documento que compruebe su identidad, o cuando sea aplicable, las facultades para representar al Titular.
La descripción de los datos personales respecto de los cuales se quiere limitar su uso o divulgación.
Cualquier otro elemento o documento que facilite la localización de los datos personales correspondientes.
VI. Derechos ARCO del Titular y Revocación del Consentimiento.
Usted tiene derecho, directamente o a través de un representante legal, a acceder, rectificar, cancelar u oponerse al tratamiento de sus datos personales y revocar su consentimiento para el Tratamiento de sus datos personales, en los términos y con las excepciones previstas en la Ley de Protección de Datos Personales, y sin que el ejercicio de estos derechos o la revocación de su consentimiento tengan efectos retroactivos. En caso de que desee ejercer alguno de los derechos antes mencionados o revocar su consentimiento, deberá enviar un correo electrónico a support@tldr.tech. La solicitud para acceder, rectificar, cancelar u oponerse deberá contener lo siguiente:
El nombre del Titular, dirección y correo electrónico para comunicar la respuesta a su solicitud.
El documento que compruebe su identidad, o cuando sea aplicable, las facultades para representar al Titular.
La descripción de los datos personales respecto de los cuales quiere ejercer alguno de estos derechos.
Cualquier otro elemento o documento que facilite la localización de los datos personales correspondientes.
Deberá indicar o adjuntar, según corresponda, la información o documentación indicada anteriormente, y daremos respuesta en un plazo no mayor a 20 (veinte) días.
VII. Modificaciones al presente Aviso.
Podemos modificar el presente Aviso de tiempo en tiempo, publicando las actualizaciones en nuestra página web. Le recomendamos que la visite con regularidad para conocer estos cambios.
VIII. Legislación Aplicable.
El presente Aviso de Privacidad está sujeto a legislación aplicable de México.