ChatGPT, Claude, Grok outage prompts AI fallback planning

The author argues that emergency kill switches for enterprise AI agents are insufficient because pulling them is often too costly for businesses to tolerate. Instead, organizations must design pre-tested fallback systems that can seamlessly take over when primary AI tools fail. Five key practices are proposed for building fallback-first workflows, including establishing a written off-state, securing identity-based switches, and running scheduled handoff drills. Open article →