Microsoft cuts jobs and funds Frontier Company 2.5B

The author argues that the heavy reliance on human forward-deployed engineers to integrate artificial intelligence mirrors the historical shift from custom services to software-as-a-service. While major tech companies like Microsoft, OpenAI, and Google Cloud are deploying thousands of experts to handle enterprise AI rollouts, the author contends that services are merely an unsustainable bridge rather than the final destination. Scaling AI successfully will require transitioning from human consultants to context-aware AI teammates capable of handling Day 2 operations independently. Open article →