MIT Technology Review argues browser agents create default website policies

The author argues that as computer-use AI agents increasingly navigate the human web directly through browsers rather than structured connectors, websites effectively become policy by default without brand authorization. While platforms like Walmart and Home Depot have begun publishing formal terms and conditions for AI agents, most brands remain open and exposed to automated traffic. The piece concludes that brands must define their own rules regarding agent actions, identification, spending limits, data visibility, and dispute handling before an agent arrives. Open article →