Salesforce releases EGI-Bench agent evaluation framework

engineering.salesforce.com5 min read

Salesforce engineering researchers have introduced EGI-Bench, an open-source evaluation framework that combines eight standalone benchmarks into a single system to assess enterprise AI agents across six core skill dimensions. Testing 14 large language models revealed that no single model excels in all categories, multi-step planning remains a significant challenge, and cost-efficient models deliver competitive performance. Open article →