Salesforce Headless 360 MCP server enables user-scoped agent actions

Salesforce's Headless 360 MCP server allows AI agents to act as connected users at runtime, discovering and executing operations through natural-language queries. The author argues that because agents inherit the broad permissions of mature user accounts rather than fixed integration scopes, organizations face significant security risks from unmaintained permission matrices. To mitigate this, administrators should audit connected users, restrict refresh tokens, and implement runtime policy enforcement. Open article →