Almost no one uses AI agents to book their Uber, company says

Uber reported that very few people are using personal AI agents to book rides or order food, with only four rides and 500 Uber Eats orders placed via AI agents during its busiest week in October. Company executives noted that traditional app ordering remains fast and efficient, meaning AI agents do not currently provide a significant time-saving advantage. Despite the extremely low early traction, Uber executives expressed optimism about AI agents as an additional future channel for customer demand. Open article →