TLDR Marketing 2024-02-20

User stories 101 👤, maximizing sponsorship revenue 💲, Sora for dummies 🎦

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News & Trends

Reddit deal to allow 'large AI company' to train its model on user content (2 minute read)

Reddit struck a $60M deal with an undisclosed AI company to use its user content for training models. While this monetization of user data may benefit the company financially, it’s unlikely to be welcomed by users. The deal reflects a trend where companies are eager to use platforms with valuable UGC to train AI models. This raises concerns about privacy and user consent.

EU opens formal probe of TikTok under Digital Services Act (5 minute read)

The EU is investigating TikTok’s compliance with its Digital Services Act due to concerns about child safety, advertising transparency, and the management of addictive design and harmful content. The investigation could result in penalties of up to 6% of TikTok’s global annual turnover.
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Strategies & Tactics

Building Your Brand Through Customer Care (5 minute read)

Customer care is not just another department's responsibility. It is a critical component of brand image and customer sentiment, particularly as social media becomes a preferred platform for support. Collaboration between marketing and customer service teams is essential for delivering best-in-class service and retaining customers.

The hard thing(s) about positioning and messaging (5 minute read)

Businesses often fail because they lack foundational messaging, don’t conduct market research, or only describe their products for non-customer audiences. To resolve this, brands should be clear about marketing terms, including vision, mission, and positioning statement. Use a positioning template that outlines exactly what the product is and who it’s for. Tailor messaging for the customer, ensuring it is in terms they understand and care about.
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Resources & Tools

SEO updates you need to know (2 minute read)

This post contains 10 recent developments in the SEO space. Google is expected to clarify its position on the use of AI for content creation, which will likely be a much firmer stance for content with minimal human input. OpenAI is developing its own web search product that will compete directly with Google. Featured Snippets disappeared completely for many users last week due to a bug, with some users noticing sudden changes in clicks as a result.

Cheat Sheet: Creating User Stories (2 minute read)

User Stories are pivotal in guiding development and fostering collaboration by focusing on users' desired outcomes. However, they're often misused as mere containers for requirements, making it essential to grasp the fundamentals. This post covers the 3 C's and the INVEST frameworks. It also shares how to effectively capture user value to guide development efforts.
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Miscellaneous

How to Take Your Readers on a Journey: 3 Universal Writing Lessons (5 minute read)

This article outlines 3 lessons from fiction writing and explains how they can be applied to marketing copy. A short sentence, especially as an opener, engages readers quickly and nudges them to read on. Longer sentences that contain vivid imagery will draw readers in further. A good rhythm of long and short sentences together makes reading more pleasurable.

Skills-based hiring for modern marketing teams (4 minute read)

Skills-based hiring is a strategic necessity for marketing teams. CMOs should prioritize specialized skills when hiring instead of focusing solely on degrees. This approach empowers the marketing team to meet shifting challenges and excel in an environment where specialized expertise in areas such as tech integration, analytics, and personalized content is crucial for driving business growth.

How Google is killing independent sites like ours (13 minute read)

Google’s algorithm updates tend to benefit big media publishers. This leads to biased search results and decreased visibility for independent sites like HouseFresh. Major publishers often prioritize affiliate marketing over genuine product testing, leading to biased search results and diminished trust among consumers. Despite Google’s guidelines favoring in-depth analysis, these publishers exploit their authority to boost rankings.
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Quick Links

How Bret Taylor’s new company is rethinking customer experience in the age of AI (5 minute read)

This article discusses how Sierra, a company pioneering conversational AI agents, is leveraging autonomous models to reshape the digital customer experience landscape.

Sora for dummies: 101 on OpenAI’s new text to video AI model (6 minute read)

Sora, OpenAI’s newest AI model, can create realistic and imaginative scenes simply with text instructions. It can generate complex scenes with multiple characters, specific types of motion, and accurate details.

The secret to Trello's remote marketing team's success (4 minute read)

Defaulting to asynchronous communication, such as documentation, emails, and collaboration tools, allows for more focused work and reduces interruptions in team members' schedules.
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