TLDR
NexGen Cloud
NexGen Cloud - Infrastructure Support Engineer
Posted 2023-04-05 by NexGen Cloud
Job Description

NexGen Cloud

Our vision is to be the leading Infrastructure as a Service provider powering and enabling Web 3.0 by building a more secure, sustainable, affordable, and easily accessible cloud infrastructure.

NexGen Cloud is an innovative IaaS company focused on bridging the gap between Web 2.0 and Web 3.0. NexGen Cloud is one of Europe's most advanced Web 2.5/3.0 IaaS companies, boasting one of Europe’s largest enterprise GPU Cloud environments.

NexGen Cloud’s Infrastructure as a Service solution accelerates innovation and development in industries such as Artificial Intelligence & Machine Learning, VFX & Rendering, Data Science & IoT, and Computer Aided Engineering & MDO.

At the company's heart stands a group of very talented, experienced, and motivated individuals who want to make a positive change and lasting impact on the tech world.

Job Role:

•    Provide client facing on call support for the NexGen Cloud platform
•    Monitor and maintain core infrastructure. 
    You will continuously monitor all aspects of the infrastructure to provide maximum uptime to our customers.
•    Participate in an on-call roster to allow the organisation to respond to alerts 24x7 using our globally distributed team
•    You will manage the day to day operations of our core tech stack which is based on:OpenStack, Ceph and Ansible
•    Maintain and improve ansible playbooks
•    Build and Deploy supporting infrastructure
•    Monitor system backups
•    Perform backup restore tests in non-prod environment
•    Build and maintain test lab environments
•    Maintain supporting systems such as Gitlab, Jira, Confluence, Slack, Office365
•    Oversee the onboarding and offboarding process for all company employees into the corporate systems
•    Maintain technical systems documentation (Netbox and Confluence)
•    Maintain benchmarking data for all SKU’s
•    Maintain status notification pages and customer advisories of maintenance and outage events

Essential skills
•    Understanding of data centre infrastructure
•    Experience with GPU technologies through AI\ML, Mining, Rendering or other application.
•    Hands on experience with OpenStack administration, upgrades and scale out operations.
•    Experience in using Ansible to manage routine operations.
•    You have worked as part of a team spanning across multiple time zones and multiple disciplines.
•    Fluent written English and at least conversational spoken English

Desirable skills:
•    Exposure to Jira and Confluence
•    Capability to write technical documentation.
•    Experience writing Ansible playbooks.
•    Managing Ceph Storage clusters
•    Ability to write scripts\tools in Python
•    Gitlab and CI/CD pipeline management

 

Company Description
NexGen Cloud is an advanced IaaS (Infrastructure as a Service), providing clients with high performance GPU Cloud Computing Power for their virtual workstations, at a fraction of the price of leading competitors.
Job Info
Seniority: Contractor/Freelancer
Remote Policy: Fully Remote
Company Info
Company Website https://nexgencloud.com